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Be The Best You


  1. General Information

What is a GDPR?

The GDPR is the new European Regulation on the Protection of Personal Data, which replaced Directive 95/46 / EC and entered into force throughout the European Union on 25 May 2018.

The aim of the GDPR is to harmonize and enhance the protection of privacy and confidentiality as well as relevant personal data within the European Union.

In order to ensure that we comply with the requirements of the GDPR and that we process your data fairly and legally, we need you to provide us with your relevant consent.


Why does this concern us?


Be The Best You, is a Greek company therefore being established within the European Union, is obliged to collect and process any personal data in accordance with the rules of the GDPR. Even if you are not located within the EU, we must make sure that your personal data remains protected.


What categories of personal data do we collect from you?


The personal data that we can legally retain from you, is your name and surname, your phone number, your email address and you will receive updates by phone, e-mail, sms, viber, and Your interests in specific areas of service provided by us.

  1. Right to access, correct, delete and reverse the process


In case you have created an Account on the website, you have the opportunity to access or correct your personal information, by logging in to your Account with the e-mail and password you have set when creating your Account.


In any case, you have the right to access, correct or delete your personal information, as well as to refuse to process your data, at any time by phone from 10:00 – 18:00 Monday to Friday at tel. .+30 2310 759 830  or via email address [email protected]

If you do not wish to receive advertising emails, sms, viber, newsletters, you have the right to be removed from the list of recipients using the link at the bottom of the e-mails sent by the company.


Minors have access to the website only with the consent of their legal guardians or guardians.

  1. Management of personal data by our company


3.1 Data collection methods


At the time of your registration on the Website, we collect your personal information, using the form available in the “Contact” section.


We can get your personal information from various sources. We may collect this information when you provide it on our site, on our Website, on our social networking platforms, or on some of our events or promotions.


All of this applies with the necessary condition of your prior consent.

3.2 How do we use your data?


We use your data by sending you newsletters, sms, viber, email, information on updating our business activities and achievements, as well as invitations to various events. The legal basis for the processing of your personal data is your CONSTRUCTION.

First of all, as required by the GDPR Regulation, we assure you that we will not disclose your personal data to any third party. As an exception, we could disclose your personal information to companies that provide services to our business, such as sales and IT services (marketing and IT), which will operate on our behalf and under our written guidance, and not they are allowed to use your personal data for their own benefit or to disclose it to third parties.

In addition, we will use your personal data to inform you with commercial suggestions about our services, promotional or promotional activities, until you decide to delete yourself from the list of recipients. You can choose to unsubscribe at any time by clicking on the “unsubscribe” link at the bottom of this contact from our business.


3.3 Security and confidentiality of personal data

The COMPANY has made significant efforts to take all precautionary measures to maintain the confidentiality and security of personal data and to prevent their distortion, damage, destruction and accessibility by unauthorized third parties. Technical and organizational safety measures include state-of-the-art technology. However, the company cannot control the risk associated with the operation of the Internet and therefore draws your attention to the potential risks associated with its use and operation.


3.4 Use of personal data


We retain your information for as long as your interaction with us lasts, unless there is an obligation to retain the information for a longer period of time under a contract we may have entered into with you or by law, or if required by a court order.

With your prior consent we may use the information you provide to us in order to:

1.To respond to your requests.

2.Let us inform you about our new services provided.

3.Contact us about, and provide you with, special events, various promotions, contests, draws, programs, surveys and other promotions.

4.To operate, evaluate and improve our professional activity (including the development of new services, the enhancement and improvement of our services, the management of our communication, the analysis of our services, the conduct of data analytics and the execution of accounting, auditing and others our internal functions).

5.To comply with the current legal requirements of our policies.


We may also use the information in other ways, for which we will provide specific notice at the time of collection.


  1. Information we share

We do not sell or disclose personal information we collect about you, except in the cases described here. We may share your personal information with:

Our partners for the purposes described in the Company’s Privacy Policy.

We also reserve the right to transfer the personal information we have to you in the event of the sale or transfer of all or part of our business or assets. In the event of such a sale or transfer, we will make reasonable efforts to direct the issuer to use the personal information you provide to us in a manner consistent with our Privacy Policy. After such a sale or transfer, you may contact the entity to which your personal information will be transferred with any questions regarding the processing of such information.


  1. Your rights and choices


We offer specific choices regarding the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as defined below.


5.1 No Email Opt-Out Email


Υou can at any time tell us not to send you an e-mail communication by clicking on the delete link that you will find within the e-mail ads you receive from us or by contacting us as mentioned below. You can also opt out of receiving the Company’s e-mail by sending us an email at [email protected].


5.2 Not participating in emails


You can ask the Company to stop sending you promotional emails following the instructions that may be included in a specific promotion. You may also request that we not be allowed to send you advertising material by mail by contacting us as mentioned below.


5.3 Withdrawal of Consent


You may withdraw any consent you have provided or you may object at any time for legitimate reasons as to the processing of your personal information. We will implement your preferences within a reasonable time. In some cases, withdrawing your consent to the use or disclosure of our personal information may imply that you will not be able to use any of our services.


5.4 Review, update and modify Personal Data


Subject to applicable law, you may have the right to request access and to receive details of personal information we hold about you, to inform and correct inaccuracies in your personal data, and to request that they be blocked or deleted. it depends on the situation. The right to access personal information may in some cases be restricted by the requirements of local law. You can request to review, change or delete your personal information by sending an email to [email protected]


  1. How we protect personal data


We maintain appropriate administrative, technical and physical valves designed to protect the personal information you provide from accidental, illegal or unauthorized destruction, loss, alteration, access, disclosure or use.


  1. How to contact us


If you have any questions or comments about this or if you would like to update the information we have about you or your preferences, or even if you disagree with the way your personal data is stored please contact us by phone at +30 2310 759 830 or via email address [email protected]




1.The company and how the website works

2.Order-purchase process.

3.Product prices – shipping costs.

4.Delivery of products.


6.Unacceptable withdrawal.

7.Product warranties.

8.Business liability – actual defects or lack of contracted product properties.

9.Access and use of the Website / Online Store.

10.Copyright, Software, Content and trademarks of the Website / Online Store.

11.Applicable law and jurisdiction


  1. The company and how the website works

1.1. The website (hereinafter the “Website” or the “Online Store”) is the entry into the Online Store of the company with corporate identity:



TIN: 113049217



(hereinafter the “business” or the “Online Store”). Through the Online Store and / or by phone, it is possible to carry out remote purchases of products and specific cosmetics (indicatively: creams, face and body care – hereinafter referred to as “Products”).The sale of the products is made only to any natural or legal person who has full legal capacity, which are not intended to resell or generally commercialize the products. The Company reserves the right to refuse the sale or delivery of products to any natural or legal person if there are indications that it violates the specific condition of the impossibility of resale or that it is found at any time that it does not have full legal capacity.

1.2. Access to the Website and the purchase of products from the Online Store, but also through telephone orders, are subject to these terms and conditions as well as the Privacy Policy which constitute a single set (hereinafter referred to as “Terms and Conditions”).You are invited to carefully read these Terms and Conditions before any visit, use of the Website, create an Account, or make purchases through the Company’s Online Store as well as upon your telephone order. Navigating the Website, making purchases from the Online Store or any other use of this Website and making phone purchases, presuppose and constitute on your part an unconditional acceptance of all Terms and Conditions.Both the current Terms and Conditions and their possible amendments constitute the contractual framework that governs our relationship at all times (as applicable). If you disagree or reserve any reservations about any or all of these Terms and Conditions, please refrain from making purchases from the Online Store and / or generally accessing the Website, otherwise your acceptance of all Terms and Conditions is unreserved.


The above Terms and Conditions fully bind the parties (the company and the users / customers) and constitute the entire contract of the parties and prevail over any and all previous and current contracts between you and the company.


1.3. Business-customer contract framework.

 1.3.1. We reserve the right:

  1. a) to change at any time, part or all of these terms of use, which changes will take effect from their posting and you will be informed of the current terms each time you complete your purchase and / or (when choosing a business) with relevant pop-up message when you log in to the Online Store (when required).


  1. b) to renew or upgrade or limit part or all of the content and products of the Online Store


  1. c) to renew or upgrade part or all of the external appearance (interface), structure or configuration of the Electronic Store as well as its technical specifications as well as


  1. d) to restrict access to the entire Online Store or part thereof.


  1. e) The company also reserves the right at any time, unjustifiably and without prior notice to the visitor of the Website to cancel, suspend permanently or temporarily or terminate its operation.


  1. f) It is emphasized that the company reserves the right to modify the products provided for sale, to permanently or temporarily stop the sale of products (some or all) of specific or all suppliers without prior notice to the user.


  1. h) to modify the way the Online Store operates and the charges, as well as


  1. i) to post offers for a specific period of time and / or until stocks are exhausted, to make regular or extraordinary discounts, to hold tenders and so on.


1.3.2. If a term of the contract is considered abusive or canceled, this does not entail the other terms of the contract that are still in force and bind the parties. If any part of the Terms and Conditions is considered void, void or unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other Terms and Conditions will not be affected – all other terms will remain in full force. In any case, if possible, it is possible for a term / sub-term or part of a term / sub-term to be taken into account separately in order to validate the rest of the term, the term will be interpreted accordingly. Otherwise, the parties agree that the term should be corrected and interpreted in order to approach as much as possible the original meaning of the term / sub-term, in accordance with the law.

1.3.3. Any delay in the exercise by the parties of all or all of the rights arising from these terms shall not result in the weakening or waiver of such right which may at any time be exercised at a later stage and at the reasonable discretion of the beneficiary.


1.3.4. The headings contained in these Terms and Conditions are for reference purposes only and will not affect their meaning or interpretation

  1. Order-purchase process.


2.1. Entering our Online Store, you can select the product or seminar you are interested in, by looking at the corresponding category. By clicking on the product you are interested in, you can see a photo of the product, as well as its description, application instructions, its active ingredients and any advice on the product.

Since the description of the products includes only some key features, you can in case you have any questions or need clarification for any product and more details contact us or visit our store.Also, in case you are interested in a product, but it appears to be unavailable, you can ask us to let you know when the product will be available again by filling out your email.


You can add the products you choose to your shopping cart by clicking on the corresponding button “ADD TO CARD”. At all times you have the opportunity to see details about the contents of your cart (ie Products that you have chosen to buy at an earlier stage), to be informed about their costs, as well as the shipping costs (temporary data).At the same time you are provided with the ability to modify the contents of the cart by deleting part or all of its contents or changing the quantities you have selected.

When you have completed the addition of products to your cart and you are ready to complete and send your order, click on the “COMPLETE ORDER” button. You will then be asked to fill in the billing details and shipping address, in case it is different from the one listed in the billing details.

At this stage you are given the opportunity to once again inspect the content of your order, as well as to change the way of sending / receiving your order (flat rate, receipt from the store, free shipping). After completing your online order, you can, within 24 hours, by phone at +30 2310 759 830, correct any errors you made during the submission of your online order.


Finally, select the payment method. Options are either to complete the payment using a credit or debit card via viva payments or via paypal. Your order will be shipped as soon as the transaction appears in the company’s bank account.


Then, if you wish to purchase these products, you must first read carefully and accept these Terms and Conditions and then continue by clicking the “Complete Order” button with a payment obligation.In this way you make a proposal to the company to conclude a purchase agreement for the products you have chosen with the company. Upon completion of the purchase you will receive an informative email that we have received your order, which is a position of acceptance of the proposal and preparation of the purchase agreement.


The Online Store connects to the company’s warehouse through automated mechanisms to determine the immediate availability of a product. However, in the event of an error in the operation of the automated product availability control system, a product is eventually not available, you will be notified by email about the cancellation of the order and our withdrawal from the purchase agreement and will be refunded. the price you have already paid.


The company also takes all necessary measures to correctly indicate the prices on the offered products, however, it is possible due to a technical error, there will be an error in the price and therefore, in this case you will be informed about email. Please, in case you think that there is an obvious error in the price of a product (eg when there is a large deviation from the original price), let us know and stay away from its purchase. We draw your attention even in cases where you reasonably expect very low prices (indicatively, discount period, etc.).

You will be notified of the details you have given us by a new email when the product is delivered to the courier company, which may include the necessary information to monitor the delivery of the order by you. If the courier does not find you at the registered shipping address to deliver your order, it can be sent by the relevant relevant sms to the mobile phone that you have declared to us so that you can agree on the delivery. Generally, in case of any problem with your order, we can inform you about sending an email or by phone.


2.2. We accept telephone orders, which are also governed by these terms and conditions. After receiving the phone order, the aforementioned confirmation message of the order will be sent to the email you have declared to us. It is noted that the call center will operate for telephone orders every day (Monday to Friday 10: 00-18: 00).Upon receipt of the telephone order, the company will be given a valid email address in order to receive the legally prescribed communication in relation to the confirmation of the order and its progress. We also inform you that in case of telephone orders, the telephone calls will be recorded by our call center. You will also be notified of a recorded message during the execution of your order.


We would like to point out that for telephone orders it is only possible to use the bank deposit as a means of payment. In order to complete the order, it is necessary for the bank deposit to take place within 24 hours. Otherwise the order is as if it has not been made.


You have the obligation to provide us with correct and complete information for the execution of the telephone order as provided above.

2.3. Please note that part or all of the cost of your order can be covered by a coupon (a), by entering the coupon number either at the stage of adding products to the cart or at the final stage, just before paying and sending the online order.


2.4. Our company, based on the consumer protection legislation, must send you updates in the context of concluding and executing the distance selling contract (pre-contractually or after the contract). It is emphasized that any information that will be provided (in the context of fulfilling the obligations of the company from the sale – contractual or legal)to the email address or other contact information you provided during your shopping at the Online Store, will be considered valid even if it is not delivered to you due to an error in the information provided by you and / or due to technical or other damage to your server. , and / or on your phone, and / or your telecommunications provider, and / or due to a change in your details (unless you have notified the company in a timely manner).In case that the contractual or legal obligations of the company are not met in a timely and appropriate manner due to the use of untrue, incorrect or untrue personal information which you state, the company bears no responsibility. In addition, you bear full and sole responsibility for any damage or injury to the Company due to untrue, incorrect or uninformed information provided by you.


  1. Product prices – shipping costs.


The prices of the products listed in the Online Store are in euros and include value added tax (VAT). Prices listed in the Online Store only apply to products purchased exclusively from the Company’s Online Store and should not be confused with listed product prices in the company’s physical store (where there may be a different price).The listed prices do not include the additional required shipping charges, which are added and we inform you before the completion of the order. The company reserves the right at any time to change its commercial policy in relation to the cost of delivery and payment methods, informing you before concluding each purchase about what is valid each time.


The company generally reserves the right to accept, freely configure the prices of the Products, to modify them and to change and / or withdraw the offers at any time with a simple update by posting in its Online Store. You will be informed about what applies each time from the relevant post in the Online Store (and will certainly apply to future purchases).Although the company pays due diligence to ensure that all details, descriptions and prices displayed on this Website are accurate, errors may occur. In any case, the company reserves the right to cancel a purchase if a wrong price is found on a product after checking and the correctness of the price listed on the Online Store, while you must check the prices when they show a large deviation above.


  1. Delivery of products.


4.1. Delivery of the Products you buy through the Online Store will be made through a courier company. The Company reserves the right to change the policy of delivery of its products at any time, free of charge, of course informing you before the conclusion of each contract and only for future contracts. It goes without saying that the company reserves the right at any time during its sovereign crisis to replace the courier company with which it cooperates, but also to decide on the method of delivery of its products.


4.2. Delivery of Products can only be made within Greece & Cyprus. The delivery time of the products, when their availability has been confirmed and a confirmation email has been sent to you, depends on the delivery address, as well as on the time when you will place your order as follows:


Orders within Thessaloniki will be delivered in 1-2 working days, orders for land destinations 1-3 working days, in the islands 1-4 working days and in case of inaccessible areas either in mainland or in island Greece will be delivered in 1-6 working days.


4.3. You will be informed of the cost of shipping when submitting your order. If your entire basket contains products worth a total of more than 60 euros, shipping is free. After delivery to the carrier, you will probably receive, as is generally our intention, your best service, in your email and a tracking number, so that you can monitor the progress of the delivery via a hyperlink to the courier’s website.

4.4. The company is not responsible if the courier employee arrives within the above deadlines, but will not be able to deliver the product due to your absence. In this case, the employee of the courier company will leave a delivery notice at the declared delivery address and may notify you by sms, and then you will either have to call the carrier or go yourself to pick up the carrier (by appointment). with them).

However, it should be noted that the shipping can go to your delivery point either 2 or 3 times upon your call, and within one week of the first delivery attempt. The product will then be transported back to our business premises, the order will be canceled and the amount already paid will be refunded, deducting the expenses with which the Company has already been charged.


4.5. We will deliver the products to you or to any third party who will be present at the place of delivery you have given us and tell us that you have the authority to pick up the products. If you have paid by credit card or paypal, we may ask you to show your courier ID. In any case, we have the right to refuse delivery at the entrance of an apartment building or outdoors to any person. Also, be responsible for checking the products upon delivery and notify us immediately in the event of an error.

4.6. The company cannot guarantee the proper and timely delivery of the Products to you when the delivery is made through the courier company (at which time there may be a difference in delivery time), especially in cases of unpredictable weather conditions, strikes, etc. It is noted that the date Delivery of the Products may be changed for reasons of force majeure or accidental events and in general events that escape the influence and control of the business.You can monitor the progress of the delivery as referred to in Article 4.3.


  1. Withdrawal.


5.1 You have the right under this law to withdraw from this Agreement if you are a consumer, ie a natural person who acts for reasons which do not fall within your commercial, business, craft or free professional activity, without giving any explanation without reservation. of the terms of Article 5.2 below, stating it to the company within 14 calendar days from the time you acquired the physical possession of the goods.It is noted that the withdrawal does not apply in the case of legal entities. In order to exercise the right of withdrawal, you will notify the company by any reasonable means of your decision to withdraw from this Agreement within 14 calendar days including a clear statement of withdrawal, (all indicative): – mail or courier – [email protected] – or if it is already available by filling in the model located on the Website.In case of sending the withdrawal statement by email, the company will send you a confirmation of receipt of your withdrawal. However, according to the law, you are obliged to prove the exercise of the right of withdrawal and return of the products as defined below.

5.2. Your obligations for the return of the Product in the context of withdrawal:


  1. a) In order for the withdrawal exercise to be legal, you must inform the company as above within 14 calendar days and return the product no later than 14 calendar days from the update for the withdrawal exercise.


  1. b) You must send back the Products by sending to the address of our company, as stated above.


  1. c) You will be charged with the direct cost of returning the goods. The cost depends on the price list of each courier company you choose.
  2. d) In order for a return to be accepted, the Product must (cumulatively):

– be in the received condition,

– once the original packaging has been opened, it must be intact, free of damage and tears and returned with the Product.

– be complete

– bring with him all the documents that accompanied the product (original purchase documents and any other accompanying form or item eg labels, labels, warranty card, instructions for use, etc.)

– to bring all the accessories and additional benefits – benefits that accompanied its sale,

– especially for cosmetics, which are recognized as products that are easily damaged and vulnerable, in addition, the packaging of the products must not have been opened or sealed, the product must not be dirty or damaged, the product must not have expired. , as well as not exceeding the date until which it can be used under appropriate conditions.

– not to fall under the products excluded under Article 6 below.


5.3. Consequences of withdrawal


  1. a) If you legally withdraw, the company will refund all the money it received from you, without undue delay. The company is entitled to delay the refund until it receives the Products back or until you provide us with proof that you sent back the goods, whichever comes first. In case the order concerned more Products and only part of them is returned or part only meets the conditions of Article 5.2. it is understood that the money to be refunded will be proportionate to the amount of Products returned


  1. b) You expressly agree that the company will refund the money either by returning the amount to your bank account, to your credit card account or to the paypal account if you have paid with this medium


  1. Unacceptable withdrawal.


You do not have the right to withdraw from ordering products for items that for health or safety reasons cannot be returned. In particular, it is only indicative that it is impossible to withdraw from the following products: Flower Remedies, Dietary Supplements, Personal Hygiene Products

Also, the return of products whose safety tape / s or special product protection gel has not been removed is not accepted.

The same goes for personal care devices that are just unsealed and cannot be returned.

  1. Product warranties.


The guarantees are provided by the manufacturers or representatives (importers) of the products at their own risk. It is emphasized that in addition to the guarantees provided by manufacturers or dealers (importers), the company does not provide its own warranty or extension.For the validity period of the guarantee under the terms provided by each manufacturer, you must also provide the receipt or invoice with the special stamp of the company when selling the product, otherwise it is not possible to provide the guarantee. The company is not responsible for the compliance of manufacturers and importers with their obligations under the law in relation to warranties. It is pointed out that the warranty period is proved exclusively by the date of receipt of the purchase of the product, while in case of loss it is not possible to invoke the warranty.

  1. Company liability – actual defects or lack of contracted product properties.


 8.1. The company bears the responsibility of fulfilling the sale according to the provisions of the Civil Code as well as the specific ones specified in this contract and the law on distance contracts and consumer protection.He is not liable for direct, indirect, special, accidental, consequential damages to the buyer or for his lost profit, nor for damages to the reputation, customer or reputation of the buyer, or to the cost of providing substitute products and services resulting from or related to the sales contracts drawn up in this Online Store or by the use, inability to use or operate or failures of this Website.It is also not liable in the event that you are entitled to a refund of part or all of the price for any delay by the cooperating payment service providers for the execution of the relevant order that the company has given in advance. The company does not guarantee that the pages, services, options, contents, prices, descriptions and availability of the products will be provided without interruption and without errors.


8.2. The company shows due diligence so that the photos of the products displayed in the Online Store as well as any videos posted on the Online Store reflect the real state of the products as much as possible. In any case, you accept that the products shown in the photos and videos may deviate from the actual situation, shape, size, color and overall image of the products sold by the Online Store.The company is not responsible for any deviation from the photographic display of the product or its display in video from its actual image. The Company does not warrant the accuracy or reliability of any information or content relating to any products, software or advertisements included in the Electronic Store and the information section of the Website.

8.3. The company makes every reasonable effort to deliver the product you ordered which will bring the agreed properties and without real defects according to article 534 of the Civil Code. However, in the rare case that you receive a defective product or if any other problem arises you should contact the company immediately as follows, ie by email or by phone +30 2310 759 830, in order to agree on this issue and exercise any of your rights. In any case, it is pointed out that the description of the components of the products and in general the information included in the indications on the products as well as the dates of production and expiration of these are made by the suppliers themselves whose details are written on the product and that the company ( which participates in the distribution chain only as an intermediate or final seller) is not and is not able to control or is responsible for their truth or accuracy.


8.4. In any case, you have the rights provided for in Article 5 of Law 2251/94 on consumer protection and in Articles 534 et seq. Of the Civil Code. If it is indeed a defective product or a product that lacks the agreed properties and if you inform us within the time provided by the warranty and / or the law then in this case we will agree on how this can be corrected or replaced. with another, unless such action is impossible or requires disproportionate costs.In any case of our liability for actual defect or lack of contractual capacity, you in addition to the above right are at your discretion to request a reduction in the price or to withdraw from the contract unless it is an insignificant actual defect. Also, if during the validity of the commercial warranty, which provides repair of consumer goods, the goods show a defect and the required repair time exceeds fifteen (15) working days, you are entitled to request temporary replacement for as long as the repair.


  1. Access and use of the Website / Online Store.


9.1. We provide you with a non-exclusive license to access and use the Online Store for the purposes specifically set out in these Terms and Conditions. This license does not in any way constitute a license to obtain or modify the Online Store or any part thereof, which is permitted only with the written permission of the Company.The access license provided to you does not allow any resale or commercial use, reproduction, reproduction, copying, copying, transmission, announcement, posting, modification or assignment of license or any other way of exploiting the Online Store or its content, any collection and use any catalogs, descriptions or photographs of products, any derivative use of the Online Store or its content, any download or copying of account information for the benefit of another resource or any use of data mining tools, robots or similar data collection and export tools.The use or otherwise exploitation of the Online Store and its content for professional or commercial purposes is prohibited in any way. In addition, all trade names appearing in the Online Store are duly subject to legal protection.

9.2. It is forbidden to use frameworks or frameworks to surround any trademark, logo or other proprietary information (including images, text, page layout or format) of the business and its affiliates without their written consent. You may not use any “post-labels” or any other “hidden text” based on the name or trademark of the company or its affiliates without our written consent. In case of unauthorized use, the license granted by the company ceases to be valid.


9.3. It is emphasized that the operation of the website and the online store and the replacement or modification of its content (images, photos, texts, etc.) are prohibited. It is prohibited in any way to commit or facilitate criminal acts, the transmission of viruses, equestrian horses, worm-type viruses, logic bombs and any general action that may lead to unacceptable or extensive burden on the infrastructure and operation of the website and the website. . You must comply with confidentiality obligations, and you must refrain from any use of the Website in a vulgar, offensive, illegal or obscene manner.


9.4. In addition, you should not damage data, cause resentment to other users, infringe on the privacy rights of third parties, send self-proclaimed advertising or promotional material, commonly known as “spam” or attempt to influence it. features of the Website or features to which you have accessed through the Website. Violation of this provision constitutes a criminal offense under Greek law.We would like to inform you that the company will notify any such breach that may occur to the competent authorities. In addition, it will notify the Authorities of any information that is required of it in accordance with the requirements of the law and will seek all its legal rights, as well as monetary compensation.

9.5. The use of the website is at your own risk. The connection with the Online Store is made under these Terms and Conditions through your own means and through companies and providers selected by you.


9.6. In any case, the user of the website is solely responsible for any damage that may be caused to the company by misuse or unfair use of the website itself or the products and services available through it. You agree to indemnify, protect and exempt the Company from any third party claims, liability, damages and / or costs (including, but without limitation, legal counsel fees) arising out of or in connection with the use of the Website by you or by infringement. part of your Terms and Conditions.In any case, you must immediately inform the company at [email protected], if it comes to your notice or you have reasonable suspicions or indications that you have made or have made (even negligently) any illegal or unconventional use of the Website in order to the company is able to take the necessary measures to limit any damage.


9.7. Linking to our Website is only permissible if you act in a fair and lawful manner, and refrain from any action that may harm the reputation of the business or its unfair exploitation. In addition, any connection that implies any kind of relationship with us or approval or support from us when it does not exist is prohibited. You must not create a link to any Website that is not owned by you.This Website may not be placed on any other Website, nor may you link to any part of this Website other than the home page. We reserve the right to remove the connection license without justification, without compensation and without prior notice to the customer.


  1. Copyright, Software, Content and trademarks of the Website / Online Store.

10.1 The website is the second official website of the company through which its online store operates. Copyright in the software as well as the content of the Website belongs either to the business or to the legal beneficiaries and is protected by applicable copyright law.You do not have any license or consent to use, in any way, the trademarks appearing in the Online Store or the trademarks or third parties (manufacturers / suppliers / manufacturers / manufacturers / representatives of the products available for sale). In addition, all trademarks displayed on the Online Store are subject to legal protection.


10.2. The appearance and display of the content of the Online Store is not understood as the transfer and / or assignment of a license and / or the right to use it. You can save, print and display the content available for personal use only.

It is prohibited to publish, manage, sell, distribute, distribute in whole or in part, transfer, process, process, store, republish, modify, reproduce or reproduce in any other way, create copies in any form or other form of exploitation of the Online Store or any part thereof. content is displayed in the Online Store for any commercial purpose, without the written consent of the company.It is also not allowed to modify, translate, decompress, reconstruct or create derivative works using any software or accompanying documentation offered by the company or its licensors.


10.3. We emphasize that any trademarks / names appearing on this Website are the property of the respective legal owners and beneficiaries of the trademarks. Any reference to a trademark or brand that appears in our online store is used solely to describe or identify the products sold and the services offered.Such a report may in no way be construed or construed as confirming that the specific products and services are supported by or associated with the business in any way other than those mentioned above. You are not allowed to export and / or reuse parts of the Website content without our written consent.In particular, you may not use any data mining tools, robots or similar data collection and export tools to extract any content (either one or more times) or reuse any essential parts of this Website without our express written consent.


  1. Applicable law and jurisdiction.

11.1. These terms are governed by and construed in accordance with Greek law. You agree with the acceptance of these Terms and Conditions that you are subject to the exclusive jurisdiction of the courts of the city of Thessaloniki in Greece.


11.2. According to Directive 2013/11 / EC, which was incorporated in Greece by JM 70330/2015, the possibility of electronic settlement of consumer disputes is now provided by the Alternative Dispute Resolution (EED) in the whole of the European Union.If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made by our Website, he can initiate the EED process through the single pan-Hellenic platform for electronic dispute resolution (platform). HED) available at Language, which enables consumers and suppliers to file any disputes that arise from online shopping, in process Settlement online.

The Certified Alternative Dispute Resolution Body (EED) certified for this purpose is the European Consumer Center of Greece (ECC GREECE) – Consumer Ombudsman, Alexandras Ave. no. 144, 11 471, Athens, +30 2106460284 +30 2106460784 [email protected] and url


It is pointed out that a necessary condition for the consumer to address the Alternative Dispute Resolution process is that he has previously notified his problem to us at info to find a solution or by calling+30 2310 759 830.

The EED procedure is based on the law, not binding on the parties who may leave it at any time. The consumer can contact the above EED body in order to guide him throughout the process of submitting and processing his complaint. For more information on alternative dispute resolution you can visit the website